Login Error - An error occurred while processing your request.

❗ Error Message

When attempting to log in to my.ishidaeurope.com, some users may encounter the following error:

🧠 What Causes This?

This error is typically caused by an existing session ID embedded in the URL used to access the site. When a session ID persists in the URL, it can interfere with the login process and trigger this error.

✅ How to Fix It

To resolve the issue, follow these steps:

1. Completely close your browser (not just the tab).
2. Reopen the browser.
3. In the address bar, manually type:
   https://my.ishidaeurope.com
4. Press Enter and attempt to log in again.

This process ensures that any lingering session ID is removed, allowing a fresh login attempt.

📌 Bookmark the Correct URL

To avoid this issue in the future, we recommend bookmarking the correct login page:

👉 https://my.ishidaeurope.com

Tip: On most browsers, you can press Ctrl + D (Windows) or Cmd + D (Mac) to quickly add the page to your bookmarks.